How we work

As experienced museum exhibition designers, we create immersive experiences with the audience at the core.

Through the use of storytelling, narrative and multimedia design, we create compelling experiences that connect with audiences and leave a lasting impression.

With a wealth of experience in all facets of museum design across a diverse range of subjects and clients globally, we have developed in-depth capabilities across the following disciplines.

Master planning and consultancy

What journey will your audience take, and what will their impression be?

As museum consultants, we’ll work with you to scope and tailor the vision, detailing a narrative and operational framework to best serve your audience and budget and ensure the success of your project.

  • Feasibility reporting
  • Visitor research and surveying
  • Stakeholder and cultural engagement
  • Request for proposal (RFP) and proposal creation
  • Operational requirement scoping

Concept development

To design a roadmap for storytelling, we create a high-level framework that details the core ‘big idea’ and the constituent elements that make up the visitor experiences. We take collection assets into consideration, along with the cultural and community stories that provide context to the experience design.

To take our concept development a step further, we create visualisations of key moments within the exhibition design to convey immersive experiences for internal and external stakeholders.

  • Narrative creation
  • Experience design
  • Storyboarding
  • Visualisation

Exhibition design

We believe that the experience design should remove as much uncertainty as possible, so the visitor can focus on exploring content and in an enjoyable and rewarding way.

The spatial design should create spaces that are easy to navigate and that display information in an intuitive way, all while providing an immersive experience.

  • Lighting design
  • Graphic design
  • Spatial design
  • Interactive design
  • Physical interactives
  • Interactive displays
  • Capacity planning and visitor circulation

Content creation

Working either independently or alongside subject experts, we create engaging written and screen-based content that clearly expresses concepts or relays factual information in a relatable way for your audience.

By using a variety of different storytelling techniques paired with an in-depth understanding of multimedia design, we craft memorable experiences across a wide variety of subjects.

  • Curatorial
  • Script writing
  • Image research
  • Multimedia design
  • Theatre production
  • Film & TV production

For further examples of our experience on screen, please explore our Screen Production work.

Interactive design

Spanning both the physical and digital worlds, our interactive design creates new opportunities for our audiences to explore and experience content themselves.

Designed to be compelling and drawing on industry best practice ranging from ergonomics to interaction design, these experiences create an engaging counterpoint to more conventional means of content delivery within the experience design.

  • Concept design
  • Prototyping
  • UX and UI design
  • Interactive displays
  • Fabrication

Production and project management

As museum exhibition producers, production and project management is where everything comes together. We maintain offsite and onsite liaison with contracted suppliers until launch to ensure the objectives of the experience design are delivered to the highest possible standard.

  • Fabrication
  • Installation
  • Vendor negotiations
  • Tender packages
  • Onsite management
  • Staff training
  • Ongoing support and maintenance

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